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Knowledge Base  /  Cloud Application Manager  /  Managed Services

Deploying Lumen Managed IIS via Cloud Application Manager

Updated by Thomas Broadwell on Mar 30, 2018
Article Code: kb/18

Table of Contents


Internet Information Services (IIS, formerly Internet Information Server) is an extensible web server created by Microsoft for use with the Windows NT family.[2] IIS supports HTTP, HTTPS, FTP, FTPS, SMTP and NNTP. It has been an integral part of the Windows NT family since Windows NT 4.0 – and it gets even better with Lumen Cloud Application Manager and our Managed Microsoft IIS service.


Cloud Application Manager’s Managed Services Anywhere (MSA) allows customers to depend on Lumen to manage cloud deployed workloads, relieving themselves of the burdens of day to day monitoring, patching and Operational activities. Through Cloud Application Manager's Managed Service Anywhere (MSA), a customer can provision a VM instance running Apache within any MSA enabled provider and because Managed Services has been enabled on the provider, Lumen will manage both the Operating System and IIS.

Supported Installation Types

Supported Options

  • Enabling of FTP
  • Enabling of SMTP
  • Enabling of DTC Network

Supported Operating Systems

  • Managed Microsoft Windows Server 2012
  • Managed Microsoft Windows Server 2012 R2


  • Licensing for deployments are provided by the Cloud Provider. The cost for the Windows server license and the VM it is deployed upon will be reflected within the customer's cloud provider bill, or under the cloud provider's section in the Lumen consolidated bill (for customers that have elected to utilize Lumen's consolidated billing feature).

Installation Features

  • Prepare Server for Application Service (OS Specific Parameters)
  • Install ASP.Net versions (not native to OS)
  • Install Microsoft IIS (including available sub components)
  • Install SSL Certificates
  • Install Lumen Monitoring
  • Perform Quality Assurance against Microsoft IIS Installation/Hardening


  • Configure Site Connectivity (Host Headers, TCP Port, IP Address and SSL Certificate allocation)
  • Configure Lumen Monitoring


  • Application Log Monitoring
  • Recycle Application Pool(s)
  • Restart/Stop/Start Services
  • Update managed servers with all recommended security patches, service packs and hot-fixes upon customer request
  • Log Management (Rotation & Removal)
  • Coordinate patching with Customer during maintenance hours
  • Customer initiated Redundancy & High Availability Test/Audit (Excludes Disaster Recovery testing)

Deploying Managed MS IIS

Deploying Managed MS IIS to your provider with Lumen Cloud Application Manager:

  1. In Boxes, Deployment Policies, search for “SAMPLE Managed IIS”
  2. Select SAMPLE Managed IIS Deployment Policy

Deploy an AWS Managed IIS DP
The Sample Deployment policy is generated when the provider is made managed. This policy's default configuration may be changed to suit the environment in which it is being installed.

  1. Select the Configure (Gear) dropdown
  2. Select “Clone”:
  3. Modify the Cloned Deployment Policy with your details (Icon, Name, Description)
  4. Select Save

Clone an existing box

  1. Edit your new Deployment Policy with your environment specific details (Resource, Placement and Network) and Save.
    NOTE: The Lumen recommended Instance type is selected in the SAMPLE Managed IIS deployment policy. Modification of this Instance type may result in significant performance issues.
    Disk configuration settings should remain as configured in SAMPLE Managed IIS deployment policy.

Edit resources in DP policy edit Edit network section in DP policy edit

  1. In Catalog, select the Managed Services Anywhere subcategory and then select the “Lumen Managed IIS”. Deploy Lumen Managed IIS instance.

Lumen Managed IIS

  1. Update the Details of the instance that is to be deployed, selecting the appropriate Deployment Policy for your desired environment and the Features you would like enabled.

New IIS managed instance
New IIS managed instance Variables

  1. Select Deploy


Please review the troubleshooting tips for help. Or you may contact support to request help.