Leverage our team of dedicated business continuity experts for white-glove deployment and management of your disaster recovery solution.
Our team of dedicated experts deliver end-to-end services giving you peace of mind for all your business continuity concerns. A “white-glove” deployment experience ensures your configuration aligns with your DR strategy. Unlike other DRaaS solutions, the Lumen Managed Disaster Recovery Services (MDRS) engineering team not only manages all failover services, but also carries out regular testing, audits, and runbook development to ensure reliability and accuracy. Powered by Lumen SafeHaven, with support for Active Directory DR Replication, our MDRS solution ensures the protection of your critical applications from unexpected unavailability.
Your IT team spends a lot of time strategizing how to protect workloads, since there are enormous costs associated with IT downtime and data loss. Lumen's business continuity experts update and maintain automated runbooks for your disaster recovery solution, making failure response operations run smoothly.
An assigned engineer and project manager walk your IT team through best practice architecture and solution implmentation. This includes conducting server inventories, assisting in provisioning network services, helping with SafeHaven and secondary Active Directory infrastructure installation and configuration, recovery server installation and configuration, monitoring probes deployment, and infrastructure test failover with a post-deployment debriefing.
Lumen engineers carry out regular testing and audits of the deployed environment to ensure the reliability, efficiency, and accuracy of your DR solution. Should an unexpected production site outage or disaster occur, MDRS enables you to restore normal business operations within hours, instead of days or weeks. Our team works for you 24×7x365.
Offload disaster recovery management and maintenance responsibilities, allowing your IT team to maintain a continued focus on core business functions. Alleviate the need to invest in designated resources to drive aggregation, maintenance, and documentation of infrastructure recovery for your IT environment. Lumen’s MDRS eliminates that burden by doing it for you.
Outages, hardware failures, and natural disasters will occur. A plan tailored to your environment mitigates the impact, allowing your business to continue delivering products and services after a disruptive incident. Not having a strategy puts an organization at enormous risk. Our MDRS can implement a plan to address your unique business needs.
No disaster recovery plan? Or perhaps you have a business continuity plan, but it has never actually been tested. We all know outages and disasters are going to happen. It’s all about how quickly you can recover to meet your RTO and RPO. Defining and achieving these metrics contribute significantly to ensuring business continuity, keeping brand integrity intact, and your revenue stream flowing.
Lumen's MDRS team orchestrates and automates the failover process in the case of a production node failure. Protection groups specify the VMs included in the failover to the target DR site in the Lumen Cloud. With the DR Replication for Active Directory option, Lumen will also manage the transition of AD services from the primary server to the secondary DR server in Lumen Cloud as required. Once the outage or disruption is corrected, failback automatically re-synchronizes data at the DR site back to its original, working state at the primary location.
Establihsing a solid DR plan is a good start, but testing your plan is essential to ensure it works. Lumen MDRS delivers quarterly audits and a semi-annual test failover, a bubble test in which the managed recovery servers and the corresponding primary servers are isolated. Environment recovery scenarios take place without interruption to primary server workloads.
According to the Disaster Recovery Preparedness Council:
|Task||Self-Service DR||Lumen SafeHaven MDRS|
|Semi-Annual Bubble Testing||Self-Managed||Lumen Managed|
|Quarterly Audit and Update of DR||Self-Managed||Lumen Managed|
|24x7 Monitoring and Maintenance||Self-Monitored||Lumen Managed|
|Runbook Automation and Development||Requires specialized skills||Lumen Managed|
|Ensure Services are Up and Running||Self-Service||Lumen Managed|
Fale com sua equipe de contas da Lumen para obter uma cotação que corresponda às necessidades específicas da sua empresa.